Trezor.io/Start®
At trezor.io/start, learn how to safeguard your cryptocurrencies with Trezor's setup guides, encryption features, and intuitive user interface
Last updated
At trezor.io/start, learn how to safeguard your cryptocurrencies with Trezor's setup guides, encryption features, and intuitive user interface
Last updated
The Trezor.io/Start page includes a comprehensive support section to help users troubleshoot common issues and find answers to frequently asked questions.
Common Issues and Solutions
Connection Problems: If the Trezor device is not recognized by the computer, users should check the USB connection and ensure Trezor Bridge is installed correctly. Restarting the computer and trying a different USB port can also help.
PIN Code Issues: If users forget their PIN code, they can reset the device using the recovery seed. It's crucial to follow the instructions carefully to avoid losing access to the wallet.
Firmware Updates: Keeping the Trezor device firmware up to date is essential for security. The Trezor.io/Start page provides instructions on how to update the firmware.
Recovery Seed Problems: If users lose their recovery seed, they will not be able to recover their wallet. The Trezor.io/Start page emphasizes the importance of securely storing the recovery seed and provides tips on how to do so.
